SUPPORT & HELP CENTER
How can we help you?
Find answers, get product assistance, or contact Tammy Builds.
Support is open to everyone. You do not need to have purchased the Toolkit to ask a question.
Orders & Payments
For questions about a purchase, receipt, charge or billing issue, email support@tammybuilds.com. Include the product or service name, order reference if available, and a short explanation. Do not send card numbers or bank details.
Client Toolkit checkout is currently closed pending acceptance, secure payment and automatic delivery testing. No payment can be made for the Toolkit through this website yet.
How do I request a refund?
Email support@tammybuilds.com with the product or service, order reference if available, and reason for your request. Do not include card or bank details.
Client Toolkit sales have not opened, and its refund terms are not finalized. Those terms will be published before checkout opens. For another purchase, refer to the terms supplied with that purchase; contacting support does not guarantee a refund.
Downloads & Installation
For a missing download, trouble opening a file or a setup question, tell us which product or free resource you selected, your device and operating system, and the exact error message.
Free worksheets are available under Digital resources. The paid Toolkit download is not available yet. Final installation and delivery instructions will be provided when it launches.
Where is my download?
The Client Toolkit paid download is not available yet because checkout is closed. For a free worksheet, return to Digital resources and select its download link. Check your browser’s Downloads list and your device’s Downloads folder. If another Tammy Builds purchase is missing, contact support with the product name and order reference, if available.
Client Toolkit Help
Instructions for planning, comparing developers, saving your work and producing a report. These guides are publicly available, including before purchase.
Get started with the Toolkit
- Open the local application on your computer. Choose whether you are planning a new website, improving one or recording a problem.
- Choose DIY and developer comparisons only when useful for your project.
- Give the project a name. Choose Save project to keep it separate from your other work.
- For competing proposals, open Hiring Outside Developers. Add a separate developer record for each proposal.
Compare costs and commitments
Add each separate charge and its frequency. Record when it starts, any free period, and whether it is already included in another fee. An unknown price is not zero. Review scope, written commitments, experience, references and unanswered questions alongside the cost.
Proposal clarity describes the written detail you entered; it does not measure developer skill or independently verify reputation.
Practical Toolkit questions
How do I reopen a saved project?
Open the Toolkit in the same browser on the same computer, then choose the project from Current project. If it does not appear, check that you are using the original browser profile. If you have an exported backup, use the matching JSON restore/import option. A PDF cannot reopen a project.
What happens if I change computers?
On the original computer, save your work and use Back up all projects under More project options. Keep the exported JSON file safely. Open the Toolkit on the new computer and restore/import that backup. Check that your projects and entries are present before removing anything from the old computer. Projects do not sync automatically.
Save, back up and restore
Projects stay in this browser on this device. Save your project before leaving. Open More project options and use Back up all projects to keep an exported copy in a safe location.
Keep a current backup before restoring earlier work. Use the Toolkit’s JSON import/restore controls with the corresponding exported JSON file. A PDF is a report, not a restorable project backup. Automatic cloud syncing is not included.
Create your decision report
Review your entries, then open Final Report. Use the report’s print/save PDF option and choose Save as PDF in your computer’s print dialog. Check the resulting PDF before sharing it.
Other Tools & Services
Need help with a free tool, public demo, custom service or technical question? Include the tool name or page address, what you tried and what happened. Use sample data when showing an issue.
AI Support Updates
AI product support is in development
A documentation-based AI Support Assistant is targeted for December 1, 2026, subject to testing and release readiness. It is not active now. Access, pricing and usage limits have not been finalized.
Contact Support
For any Tammy Builds question, email support@tammybuilds.com or use the inquiry form. Tell us which product, tool or service you mean, what you were trying to do and what help you need.
For a software problem, include the version, device and error message when available. Please leave out passwords, payment details, confidential proposals and full project backups.
Contact Tammy Builds →